Install Your Clio Prime
Step 1 Make sure all contents are in your box
- Sensor case which includes: sensor, sensor holder, and USB extension cable
- 50 pc Clio sheaths (barriers)
- Biteblocks (Vertical Bitewing, Horizontal Bitewing, Anterior & Posterior), Arm Rod & Ring Positioner
- Installation USB drive
Step 2 Install product
We highly recommend you have secure internet connection before installation.
SOTA Image / SOTA Cloud Users
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- Install or update SOTA Image to version 3.0 or later.
- Carefully plug the USB end of the sensor cable into the USB port.
- Repeat on each workstation.
Non-SOTA Image / SOTA Cloud Users
If you’re currently using Eaglesoft / Patterson Imaging, VixWin Platinum 3.5, VinWin Platinum 3.6.1 & higher, or Dexis 9:
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- Make sure the computer to which you are connecting the sensor has compatible imaging software installed.
- Carefully plug the Installation USB drive into the USB port of your computer.
- Run the Clio Connect installer and follow the on-screen instructions.
- If you’re using Eaglesoft / Patterson Imaging, VixWin Platinum 3.5, VinWin Platinum 3.6.1 & higher, or Dexis 9, follow this link and select the imaging software you’re using.
- Carefully plug the USB end of the sensor cable into the USB port of your computer.
- Repeat steps 1-6 on each workstation.
If you’re currently using another imaging software not listed above:
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- Make sure the computer to which you are connecting the sensor has compatible imaging software installed.
- Carefully plug the Installation USB drive into the USB port of your computer.
- Run the Clio Connect installer and follow the on-screen instructions.
- Call implementation support at 714.532.6100, option 3 for help on your specific imaging software configurations. Take note of these settings to apply to each of your workstations.
- Carefully plug the USB end of the sensor cable into the USB port of your computer.
- Repeat steps 1-6 on each workstation.
Step 3 Register your product
Click here to register your product for Sotacare support and receive your first 60 days free (must sign up at time of installation).