State of the Art Since 1987

Install Clio Prime

Install Your Clio Prime

Step 1 Make sure all contents are in your box

  • Sensor case which includes: sensor, sensor holder, and USB extension cable 
  • 50 pc Clio sheaths (barriers) 
  • Biteblocks (Vertical Bitewing, Horizontal Bitewing, Anterior & Posterior), Arm Rod & Ring Positioner 
  • Installation USB drive 

Step 2 Install product

 We highly recommend you have secure internet connection before installation.  

SOTA Image / SOTA Cloud Users

    1. Install or update SOTA Image to version 3.0 or later.  
    2. Carefully plug the USB end of the sensor cable into the USB port.
    3. Repeat on each workstation.

Non-SOTA Image / SOTA Cloud Users

    If you’re currently using Eaglesoft / Patterson Imaging, VixWin Platinum 3.5, VinWin Platinum 3.6.1 & higher, or Dexis 9:

      1. Make sure the computer to which you are connecting the sensor has compatible imaging software installed.  
      2. Carefully plug the Installation USB drive into the USB port of your computer.  
      3. Run the Clio Connect installer and follow the on-screen instructions.  
      4. If you’re using Eaglesoft / Patterson Imaging, VixWin Platinum 3.5, VinWin Platinum 3.6.1 & higher, or Dexis 9, follow this link and select the imaging software you’re using. 
      5. Carefully plug the USB end of the sensor cable into the USB port of your computer.  
      6. Repeat steps 1-6 on each workstation. 

          If you’re currently using another imaging software not listed above:

            1. Make sure the computer to which you are connecting the sensor has compatible imaging software installed.  
            2. Carefully plug the Installation USB drive into the USB port of your computer.  
            3. Run the Clio Connect installer and follow the on-screen instructions. 
            4. Call implementation support at 714.532.6100, option 3 for help on your specific imaging software configurations. Take note of these settings to apply to each of your workstations.  
            5. Carefully plug the USB end of the sensor cable into the USB port of your computer.  
            6. Repeat steps 1-6 on each workstation.  

                  Step 3 Register your product

                  Click here to register your product for Sotacare support and receive your first 60 days free (must sign up at time of installation).