Technical Support

Priority Email Support

You can contact us via email if you need any questions answered. We offer priority email support to all of our users. Our Support staff will respond to any of your pertinent email messages in a timely manner. Please email us an outline of the issue and we will reply promptly.

For Hardware support (Clio Prime, Claris i5HD): support@sotaimaging.zendesk.com

Basic Product Installation Tips & Troubleshoot

Click here: Videos and Training

Support Line

Customer Support Hours: Monday-Friday 6 a.m. to 5 p.m. PST
Phone: 1-714-532-6100

After contacting technical services, you may be directed to connect to our Live PC-to-PC Remote Support

Support Address

1073 N Batavia St. Ste B, Orange, CA 92867